Information We Collect

If you reach out regarding corporate floral arrangements or gift services, we gather information you knowingly share. This may include your name, company name, email, telephone, delivery locations, and specific floral specifications. Payment details are collected when you place orders, and are securely handled by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Whisper Maple Bench respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational strategies to safeguard it. This covers secure storage, encrypted communications, and restricted access to personal data inside our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be able to access, rectify, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can manage cookie settings through your browser options. However, disabling certain cookies may impact how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only Whisper Maple Bench and our website. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Changes

We may revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When major alterations occur, we will adjust the "Last Updated" timestamp at the top of this document.

We invite you to periodically review this policy to remain informed about how we safeguard your privacy.

Privacy Policy Inquiries

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please contact us.